Frequently asked questions
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Getting started
What is BarnacleAI?+
BarnacleAI is an AI-powered crypto intelligence platform combining real-time signals, whale tracking, sentiment, and an AI trading assistant.
How do I sign up?+
Click any Start Free Trial button. You'll get 2 days of full access — no credit card required.
Do I need trading experience?+
No. BarnacleAI is designed to be useful whether you're day one or ten years in. Start with our beginner guides.
Signals & AI
How accurate are the AI signals?+
We publish live accuracy metrics inside the app. Signals are backed by SL and TP so every trade has defined risk.
Which coins are covered?+
All major and mid-cap pairs across Binance, Coinbase, Kraken, Bybit and OKX.
Are signals delayed?+
Signals are pushed in real time, typically under one second from the underlying tick.
Billing
Can I cancel anytime?+
Yes. Cancel with one click, no questions asked.
Do you offer refunds?+
Yes, a 14-day money-back guarantee on annual plans.
What payments do you accept?+
All major cards, Apple Pay, Google Pay and select crypto.
Security & privacy
Is my data secure?+
Yes. All traffic is TLS 1.3. Data is encrypted at rest. We never touch private keys.
Do you sell my data?+
Never. Read our privacy policy for the full details.